FAQ
GENERAL
Simple steps to update your tool to latest version
Since version 5 of PARROT and KINGFISHER there is a way to update your tool through USB port. Firmware will be available to download only when order get status “Completed” (package was shipped/dispatched) This tutorial may vary depending of your OS (MacOS or Windows). Take a look:- Download & install Arduino IDE – https://www.arduino.cc/en/main/software
- Download most recent .hex file (firmware) – click here parrot-v8a.ino.d1_mini.bin
- Download & install ESP tool to flash your device: https://github.com/Rodmg/esptool-gui (Mac) or https://github.com/espressif/esptool/releases (Mac, Win, Linux)
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There is a list with error codes number and related issue (do not take it for granted).
01E – High current protection
02E – Low battery OR Low voltage protect (ex. battery or controller problem?)
03E – High voltage protection (controller problem?)
04E – Locked motor protection
05E – Controller problem (MOS burned?)
06E – Controller problem (tbd)
07E – Motor problem (tbd)
08E – Motor over temperature limit (intense riding? sensor?).
09E – Throttle problem (thumb throttle issue? throttle wire shortage?)
10E – Brake problem (broken brake lever? brake wires?)
11E – Signal transmission problem (controller problem?)
12E – Signal transmission problem (controller problem?)
Any troubleshooting steps for 12 E?
I’ve 04 E on my display when I depress acceleration switch. Any idea how to sort this out. The name of scooter on the footplate is e-commute. Thanks.
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If this happen also during ride in bumpy road this can be hall sensor inside motor.
Try to change throttle first-
Hall sensor all good. When throttle disconnected I get 03 E on display, so I throttle is also good. Thanks.
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No further idea about 12E error
Hi, there is any way to solve the 12E error code? The battery stil charging even with this error?
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