FAQ
BOOSTER tool
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This question is related to MyTier application, no SIM card inside IOT module cause bluetooth app to send “off” signal and put scooter to sleep after few seconds (due to no connection with internet). However our module force scooter to stay on and tend to manipulate MyTier app – however expected results can be mixed, this need further investigation so if you have access to make some tests in this regard – please contact us!
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No. Works with stock.
what
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As mentioned in description of the product (also further in instruction which is available after purchase to download in PDF and it’s attached to package it self) end user have to solder color coded wires (and solder touch sensitive plate or button if opted).
Remember to wear your helmet!
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GENERAL
Simple steps to update your tool to latest version
Since version 5 of PARROT and KINGFISHER there is a way to update your tool through USB port.
Firmware will be available to download only when order get status “Completed” (package was shipped/dispatched)
This tutorial may vary depending of your OS (MacOS or Windows). Take a look:
- Download & install Arduino IDE – https://www.arduino.cc/en/main/software
- Download most recent .hex file (firmware) – click here parrot-v8a.ino.d1_mini.bin
- Download & install ESP tool to flash your device: https://github.com/Rodmg/esptool-gui (Mac) or https://github.com/espressif/esptool/releases (Mac, Win, Linux)
Type command in your console (cmd.exe on windows or Terminal on MacOS) followed by software manufacture instruction.
PARROT is mostly based on ESP8266 chipset. Baud rate 9600.
You can find various GUI (Graphical User Interface) software to flash your module, make use of it when you are not experienced user.
Disclaimer – firmware upload (reflashing/flash/reflash) your tool will void your warranty, there is no coming back from your flashed device to previous version. If your module works fine – consider leaving it as is.
Hey! Do you use Twitter? I’d like to follow you if that would be ok.
I’m definitely enjoying your blog and look forward to new posts.
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There is a list with error codes number and related issue (do not take it for granted).
01E – High current protection
02E – Low battery OR Low voltage protect (ex. battery or controller problem?)
03E – High voltage protection (controller problem?)
04E – Locked motor protection
05E – Controller problem (MOS burned?)
06E – Controller problem (tbd)
07E – Motor problem (tbd)
08E – Motor over temperature limit (intense riding? sensor?).
09E – Throttle problem (thumb throttle issue? throttle wire shortage?)
10E – Brake problem (broken brake lever? brake wires?)
11E – Signal transmission problem (controller problem?)
12E – Signal transmission problem (controller problem?)
Any troubleshooting steps for 12 E?
I’ve 04 E on my display when I depress acceleration switch. Any idea how to sort this out. The name of scooter on the footplate is e-commute. Thanks.
-
If this happen also during ride in bumpy road this can be hall sensor inside motor.
Try to change throttle first-
Hall sensor all good. When throttle disconnected I get 03 E on display, so I throttle is also good. Thanks.
-
No further idea about 12E error
Hi, there is any way to solve the 12E error code? The battery stil charging even with this error?
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SHOP
Yes you can, just use one of touch wire on your button as regular and only one left touch wire as touch input. To be clear, when using both input methods setup: button = 1 pink/purple + 1 grey/white & touch input = 1 pink/purple
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If you are into custom settings on newest KINGFISHER or PARROT tool and your scooter need adjustment, follow table below according to ESC model of your scooter.
Default (initial) settings are 1/1, accordingly: 1 for model & 1 for dashboard.
ES-100 | model: 1 | dashboard: 1 | Early version works across 1-32 (“alternate mode” will enable linear acceleration*) |
BIRD ZERO unlimited (ES-100; not patched?) | model: 18 | dashboard: 1 | Linear acceleration curve. See also ES-100. |
BIRD ZERO limited (ES-100; not patched?) | model: 19 | dashboard: 1 | Linear acceleration curve. See also ES-100. |
BIRD ZERO limited (ES-100; patched version) | model: 21 | dashboard: 1 | Linear acceleration curve. See also ES-100. |
ES-200B | model: 31 | dashboard: 255 | unlimited speed + max acceleration |
ES-200B | model: 31 | dashboard: 228 | |
ES-200B | model: 1 | dashboard: 255 | |
ES-200B | model: 1 | dashboard: 143 | |
ES-200D | model: | dashboard: | To Be Determined – check other ES-200 |
ES-200G | model: 3 | dashboard: 20 | |
ES-200G | model: 31 | dashboard: 225 | |
ES-200G | model: 3 | dashboard: 31 | |
– | model: | dashboard: |
What is the difference between factors? Well, depending of ESC, different factors makes impact on speed and acceleration curve.
Example ES-100 speeds with [km/h]: 99, 28, 25, 22, 19, 12, 8, 0.
* If available on your product!
If you want contact us to provide info and confirm working factors – click here or copy: support@scooter-unlock.eu
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To differentiate our tool we create versions based on BIRDs names
Basically:
- SEAGULL = ES-100
- KINGFISHER = ES-200G
- CUCKOO = ES-200G/D/B (currently in BETA state)
Our tools are in developing state all the time so new versions (read changelog on product page) introduces new features and fixes very often.
If you have further questions, do not hesitate to reach us through support@scooter-unlock.eu
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There is package tracking available through National Posts Services so each country in which tracking is available (take a look on Wiki here) can make use of that – cool.
Tracking number is provided to you after dispatching your order. You should be notified through e-mail about it.
How long after order before it ships?
-
2-17 days
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Yes, we do! ❤️
Shipping prices should pop out after choosing your country on checkout forms.
Due to International Postal Office limitation, not every country in UE is covered – if yours doesn’t, please contact with us for custom shipping prices.
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Yes, we do! ❤️
Shipping prices should pop out after choosing your country on checkout forms.
Due to International Postal Office limitation, not every country/state in US is covered – if yours doesn’t, please contact with us for custom shipping prices.
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We are looking forward to users who owns scooter with controllers/scooters as such:
- ES400
- Dott
- VOI Voyager 2
- Wind
- Spin
- Jump
So we can further confirm that tool is working on ESC controller: ES200-B, ES200-C, ES200-D, Lime 3, Lime 3.0 and other
To test our diagnostic module on particular models. Please contact us through support@scooter-unlock.eu and send photo of your controller model & scooter to get 10-80% discount for first purchase.
Warning: This message doesn’t mean that diagnostic tools are fully compatible with above scooters!
Do any of these unlocking tools work with Sj 2.5’s? Lime type scooters, Gen 2 types… Thanks
I like 2 try it on a okai es-400a can you send me some info what to do cus iam new 2 this what model number to use and dashboard number to use? didier020779@hotmail.com
I can’t find the hex file to update the firmware for parrot b7. Should it be in downloads? Please help. Thx Terry
-
Hello, please wait for mass update to new system.
Can I use Parrot V7 device to e-scooter ES-200C?
-
Basically it should work with all ES-100 and ES-200. Need to be tested with “C” version particularly.
will it work with can esc controller ? like the one found on tier scooter has i got one
hello,
i have an eScooter ES-400 from Tier is there any way to unlock?
Thanks already and a greeting from weimar.
-
No, if controller has ES-400 model, it’s different communication protocol.
Does the tool work on a Voi Es 100D?
Can i use your tool? I got a “Voi ES 100D”?
I hope to hear from you//
Morgan
-
Yes
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UNLOCKER tools
Simple steps to update your tool to latest version
Since version 5 of PARROT and KINGFISHER there is a way to update your tool through USB port.
Firmware will be available to download only when order get status “Completed” (package was shipped/dispatched)
This tutorial may vary depending of your OS (MacOS or Windows). Take a look:
- Download & install Arduino IDE – https://www.arduino.cc/en/main/software
- Download most recent .hex file (firmware) – click here parrot-v8a.ino.d1_mini.bin
- Download & install ESP tool to flash your device: https://github.com/Rodmg/esptool-gui (Mac) or https://github.com/espressif/esptool/releases (Mac, Win, Linux)
Type command in your console (cmd.exe on windows or Terminal on MacOS) followed by software manufacture instruction.
PARROT is mostly based on ESP8266 chipset. Baud rate 9600.
You can find various GUI (Graphical User Interface) software to flash your module, make use of it when you are not experienced user.
Disclaimer – firmware upload (reflashing/flash/reflash) your tool will void your warranty, there is no coming back from your flashed device to previous version. If your module works fine – consider leaving it as is.
Hey! Do you use Twitter? I’d like to follow you if that would be ok.
I’m definitely enjoying your blog and look forward to new posts.
Comment on this FAQ
You must be logged in to post a comment.
There is a list with error codes number and related issue (do not take it for granted).
01E – High current protection
02E – Low battery OR Low voltage protect (ex. battery or controller problem?)
03E – High voltage protection (controller problem?)
04E – Locked motor protection
05E – Controller problem (MOS burned?)
06E – Controller problem (tbd)
07E – Motor problem (tbd)
08E – Motor over temperature limit (intense riding? sensor?).
09E – Throttle problem (thumb throttle issue? throttle wire shortage?)
10E – Brake problem (broken brake lever? brake wires?)
11E – Signal transmission problem (controller problem?)
12E – Signal transmission problem (controller problem?)
Any troubleshooting steps for 12 E?
I’ve 04 E on my display when I depress acceleration switch. Any idea how to sort this out. The name of scooter on the footplate is e-commute. Thanks.
-
If this happen also during ride in bumpy road this can be hall sensor inside motor.
Try to change throttle first-
Hall sensor all good. When throttle disconnected I get 03 E on display, so I throttle is also good. Thanks.
-
No further idea about 12E error
Hi, there is any way to solve the 12E error code? The battery stil charging even with this error?
Comment on this FAQ
You must be logged in to post a comment.
Yes you can, just use one of touch wire on your button as regular and only one left touch wire as touch input. To be clear, when using both input methods setup: button = 1 pink/purple + 1 grey/white & touch input = 1 pink/purple
Comment on this FAQ
You must be logged in to post a comment.
If you are into custom settings on newest KINGFISHER or PARROT tool and your scooter need adjustment, follow table below according to ESC model of your scooter.
Default (initial) settings are 1/1, accordingly: 1 for model & 1 for dashboard.
ES-100 | model: 1 | dashboard: 1 | Early version works across 1-32 (“alternate mode” will enable linear acceleration*) |
BIRD ZERO unlimited (ES-100; not patched?) | model: 18 | dashboard: 1 | Linear acceleration curve. See also ES-100. |
BIRD ZERO limited (ES-100; not patched?) | model: 19 | dashboard: 1 | Linear acceleration curve. See also ES-100. |
BIRD ZERO limited (ES-100; patched version) | model: 21 | dashboard: 1 | Linear acceleration curve. See also ES-100. |
ES-200B | model: 31 | dashboard: 255 | unlimited speed + max acceleration |
ES-200B | model: 31 | dashboard: 228 | |
ES-200B | model: 1 | dashboard: 255 | |
ES-200B | model: 1 | dashboard: 143 | |
ES-200D | model: | dashboard: | To Be Determined – check other ES-200 |
ES-200G | model: 3 | dashboard: 20 | |
ES-200G | model: 31 | dashboard: 225 | |
ES-200G | model: 3 | dashboard: 31 | |
– | model: | dashboard: |
What is the difference between factors? Well, depending of ESC, different factors makes impact on speed and acceleration curve.
Example ES-100 speeds with [km/h]: 99, 28, 25, 22, 19, 12, 8, 0.
* If available on your product!
If you want contact us to provide info and confirm working factors – click here or copy: support@scooter-unlock.eu
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In v8 SEAGULL there is changelog stated: faster scooter (maximum) acceleration instead of previous 70% linear
You can change it to default 70% (like on rental) by using 30 taps sequence, you should hear confirmation *sound* and acceleration will be now smoother – this can be useful during wet condition or negative temperatures due to traction control.
In PARROT and KINGFISHER, half of speed settings (depending of scooter) should provide you lower acceleration curve and disabled front wheel “slip control”, in full acceleration “slip control” is always on (ESC setting)
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When your backlights and/or front light is blinking every 2 seconds and scooters stays disabled despite unlock code was provided you’ve probably shorted black with green/yellow/green wire.
Please fix shortage and avoid it in the future – you can damage your tool.
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To differentiate our tool we create versions based on BIRDs names
Basically:
- SEAGULL = ES-100
- KINGFISHER = ES-200G
- CUCKOO = ES-200G/D/B (currently in BETA state)
Our tools are in developing state all the time so new versions (read changelog on product page) introduces new features and fixes very often.
If you have further questions, do not hesitate to reach us through support@scooter-unlock.eu
Comment on this FAQ
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Due to nature of physical and logical properties of this type of sensor it is important that your body (You) have some kind of ground connection – this will amplify sensor reading values and your touch will be register when you meet specific threshold.
Easiest way to ground yourself relatively to vehicle is to touch some metal part of it – like brake handle, stem, steering tube or even just holding the grips will do the job. Since version v6 touch sensor is more sensitive. Since version v5 touch sensor will not work while accelerating with thumb throttle pressed down.
If you encounter further problems:
- please check soldering points on provided metal plate
- reconnect module from Julet connector (plug/unplug) – it will recalibrate sensor – do the recalibration process after soldering metal plate
- check continuity of pink (or violet/purple) cables, especially near resistor on this cable
- contact us.
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If you would like to try different speed limits, you can do it on the fly.
There are 3 different sets of speed limits:
- No limit + 25km/h limit
- No limit + 21km/h limit
- No limit + 18km/h limit
Press touch sensor 20 times in a row, you will hear confirmation *sound* – that means that your new speed limit is set.
Reminder: you can toggle speed limit (limited or unlimited) by pressing touch plate 10 times in a row.
Changes will be lost when you disconnect power from our tool though.
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If you are riding your scooter and you can’t toggle on lights or trigger commands, just release thumb throttle button and try again.
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First of all this feature is available since version 5 (v5), main reason is to reduce idle battery usage of your scooter while using our module.
Power saving will trigger automatically only while scooter is in disable state. You can “wake up” scooter by long touching metal sensor – scooter is waiting for your unlock code (if this long touch trigger unlock command as well).
“wake up” state lasts 20 seconds and then scooter goes to power saving state again. Every next sensor touch in this period of time will prolong “wake up” state for another 20 seconds.
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No. Works with stock.
what
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As mentioned in description of the product (also further in instruction which is available after purchase to download in PDF and it’s attached to package it self) end user have to solder color coded wires (and solder touch sensitive plate or button if opted).
Remember to wear your helmet!
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No, it will be turned on as in normal use.
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Indeed it seems that this device is working without original IOT device (GPS tracker) – it can be unpluged (and SEAGULL device need to be plugged instead) to perform diagnosis action with our tool.
User can confirm it is working without original GPS/IOT module – however keep in mind that the product is sold as it is, without any guarantee of compatibility with your specific copy of vehicle due to possible manufacturer changes.
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No, this is not OEM (Original Equipment Manufacturer). This is third party tool and we advertise it as to be used for diagnosis.
Answer is relevant to SEAGULL module – only for ESC ES-100 (scooter model ES200) from Alibaba: https://m.alibaba.com/product/62011925588/2019-New-Hot-two-wheels-sharing.html
Dott scooter Whith gps box in front it’s compatible?
-
Yes!
-
This looks nearly identical to Birds Zero scooters so it’s worth it to give it a try.
It’s only compatible for zéro? Or es200? Or « one » modèles?
-
Es-200 is ok!
-
Your ES200 should have the same components (and it’s on our compatibility list) but Bird One is a totally different vehicle.
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We are looking forward to users who owns scooter with controllers/scooters as such:
- ES400
- Dott
- VOI Voyager 2
- Wind
- Spin
- Jump
So we can further confirm that tool is working on ESC controller: ES200-B, ES200-C, ES200-D, Lime 3, Lime 3.0 and other
To test our diagnostic module on particular models. Please contact us through support@scooter-unlock.eu and send photo of your controller model & scooter to get 10-80% discount for first purchase.
Warning: This message doesn’t mean that diagnostic tools are fully compatible with above scooters!
Do any of these unlocking tools work with Sj 2.5’s? Lime type scooters, Gen 2 types… Thanks
I like 2 try it on a okai es-400a can you send me some info what to do cus iam new 2 this what model number to use and dashboard number to use? didier020779@hotmail.com
I can’t find the hex file to update the firmware for parrot b7. Should it be in downloads? Please help. Thx Terry
-
Hello, please wait for mass update to new system.
Can I use Parrot V7 device to e-scooter ES-200C?
-
Basically it should work with all ES-100 and ES-200. Need to be tested with “C” version particularly.
will it work with can esc controller ? like the one found on tier scooter has i got one
hello,
i have an eScooter ES-400 from Tier is there any way to unlock?
Thanks already and a greeting from weimar.
-
No, if controller has ES-400 model, it’s different communication protocol.
Does the tool work on a Voi Es 100D?
Can i use your tool? I got a “Voi ES 100D”?
I hope to hear from you//
Morgan
-
Yes
Comment on this FAQ
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Hi Guys,
I have a myTier 1st gen. Scooter worth heartbeat & IotModule – could you need it for your „Studies“?
I bought Parrot v7 just to realize that it maybe won’t work with my heartbeat-problem…